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The Bed & Breakfast and Farmstay Association of New South Wales Inc (BBFANSW) has a strong commitment to providing the highest levels of service to its members. This includes protecting the privacy of all our members and other people with whom we have contact. We are aware of the purpose of the Commonwealth of Australia's Privacy Amendment (Private Sector) Act 2000 and the New South Wales Privacy Act and our policy is to meet the relevant requirements of each Act.
How we collect your information
- We collect personal information if you request membership of the BBFANSW or seek to do business with BBFANSW and we may also do so if you are requesting information or services from BBFANSW.
- Generally we will tell you why we are collecting personal information and how we plan to use it or these will be obvious when we collect the information.
- As a general rule we do not collect any sensitive information, such as information relating to health, racial or ethnic origin, political opinions, because it is not essential for what we do.
- If we do collect sensitive information (as defined in the Privacy Act) it will be for the purpose of providing you with the best level of personal service and, if the law requires it, we will collect it with your consent.
- Wherever possible, in situations where personal information is normally collected, we will provide the opportunity of anonymity to our members and individuals with whom we have business contact.
How we use your information
We use your information to provide you with appropriate services. We may also use your information to tell you about activities which we believe will be of interest to you. However you can notify us at anytime if you do not want to receive such information by phoning or writing to us - details below. BBFANSW has a close working relationship with a number of tourism related organisations: the Australian Bed & Breakfast Council, Tourism NSW, the Australian Tourism Commission and AAA Tourism. As a normal part of our operation we may share information with these organisations and they may use your information to tell you about services they are offering. - As part of our business operation, we may also disclose aspects (such as your contact details) to contractors assisting BBFANSW with its business projects: Westpac and our web designers are such organisations. If we do this, we generally require these contractors to protect your information to the same standard of care as we do.
Protecting your information
- We will use security techniques and processes to ensure that your personal information is kept securely.
- We will not make your information available to individuals or organisations, other than those described above, without your permission.
Accuracy of your information
- BBFANSW takes all reasonable precautions to ensure that the information we collect and use is accurate and up-to-date. The accuracy of the information we hold depends to a large extent on the information you provide. We recommend that:
- you let us know if there are any errors in the information we hold, and
- you keep us up-to-date with changes in your personal information.
Accuracy of your information
- You have a right to access your personal information that we hold and you can arrange this by writing to:
The Secretary,
Bed & Breakfast and Farmstay Association of New South Wales, Inc.
PO Box 1372 Royal Exchange
NSW 1225
Phone: 1300 888 862
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